I purchased mine about a year ago. The initial quality and performance was there but it wasn’t long before i started running into problems with the bar & chain combo not cutting properly. Despite the fact that i’ve used premium gas and an acceptable lubricant for the gas-oil mix the motor siezed today. I doubt i’ve cut over ten cord with it in the past year.

After reading a series of other reviews I’m not going to bother with their 5 year warranty. A company either stands by it’s products with no excuses or it doesn’t.

If you’re looking for a throwaway saw at a reasonable price the CS-400 is probably allright but if you’re looking for quality and durability then look somewhere else.

It’s a shame … Echo used to be a good name in chainsaws. I had a comprable CS-4500 that i was more than satisfied with but this new saw turned out to be a real dog.

Fool me once ….